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Support & Service
At Canamek, we are committed to ensuring that your equipment continues to operate reliably long after purchase. Our support team is available through multiple communication channels, and we work to resolve issues as quickly and efficiently as possible.
Whether you need technical guidance, troubleshooting, or repair services, we’re here to help every step of the way.
How We Can Assist You
You can receive support through any of the following methods:
Email Support – Send us the details of your issue, and our team will guide you through the solution.
WhatsApp Support – Quickly reach us for real-time assistance and troubleshooting.
Phone Support – Speak directly with a technician to diagnose and resolve your problem.
Remote Desktop – Our specialists can securely access your system and attempt to resolve the issue remotely.
If the issue cannot be fixed through these methods, an onsite technician can be dispatched based on applicable conditions.
Parts Replacement Eligibility
All parts and components are eligible for replacement for up to 6 years after purchase, provided the customer covers the associated costs.
Our team will evaluate the faulty component and inform you of availability, pricing, and replacement options.
